Sr. Supplier Quality Engineer, Amazon Robotics Job at Amazon.com Services LLC, North Reading, MA

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  • Amazon.com Services LLC
  • North Reading, MA

Job Description

DESCRIPTION

Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? If you answered yes, you’ll fit right in here at Amazon Robotics. We are a smart team of doers working passionately to apply latest advances in robotics and automation to solve real-world challenges that will transform our customers’ experiences. We invent and deliver improvements every day, providing you with the tools and support needed to innovate in ways that are rewarding, fulfilling, and fun.

The Amazon Robotics (AR) Global Operations organization manufactures high-quality robotics for design centers across Amazon. It’s a fast-paced operation that collaborates cross-functionally with teams across Amazon worldwide. The Advanced Manufacturing & Quality Engineering (AMQE) team is a multi-disciplinary organization responsible for Supplier Qualification, Supplier development and ongoing Supplier technical performance management. This position reports to the Supplier Quality Engineering Manager.

We are seeking a talented and motivated engineer with a proven track record of implementing Quality Engineering practices to support robotics and automation solutions throughout their life cycle. This position requires up to 50% travel to suppliers in NA, EU and Asia, where the engineer will be responsible for both quality oversight and hands-on issue remediation. The ideal candidate will have experience in supplier auditing, troubleshooting and resolving product issues.

Key job responsibilities
* Review new supplier intake requests and perform supplier assessments (online pre-assessment and onsite audits)
* Identify risks and gaps through supplier assessment and share with stakeholders (Supply chain, Manufacturing and Engineering)
* Drive supplier development by addressing gaps identified in the assessment and ensure supplier is qualified prior to production scaling
* Provide support to part qualification through Material Approval Process
* Take ownership of supplier product quality, review failure data, perform root cause analysis, and initiate corrective actions internally and with suppliers as needed.
* Develop and implement quality processes to improve traceability, supplier management, and non-conformance management.
* Contribute to lessons learned and continuous improvement initiatives to enhance product quality and reliability in deployment environments.

This position requires up to 50% travel to suppliers in NA, EU and Asia. Candidates must be comfortable working in field environments and using hand tools to troubleshoot and inspect products.

A day in the life
Amazon offers a full range of benefits to assist you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
SQE team within Advanced Manufacturing & Quality Engineering's (AMQE)'s mission is to drive product quality excellence through innovative engineering solutions, leveraging proactive systems, seamless design integration and data-driven methodologies to drive total quality management across the entire product lifecycle ensuring superior customer satisfaction.
* Ensuring speed and quality through comprehensive product knowledge, systematic risk identification, root cause analysis, to enable successful deployments.
* Leverage data analytics to visualize quality metrics and drive customer-focused improvements
* Design for quality to consistently meet high manufacturing and deployment standards, even in speed-driven environments.
* Foster a culture of continuous improvement and operational excellence by implementing adaptive control plans across the product lifecycle—driving safety, quality, speed, and cost optimization.

BASIC QUALIFICATIONS

- * Bachelor’s degree in mechanical, electrical, computer science, or a related engineering field.
- * 10+ years of experience performing Supplier Quality and Quality Engineering principles such as APQP, PPAP, DFX, and FMEA in new product introduction.
- * Proficient in hardware failure root cause analysis and leading corrective and preventive actions.
- * Hands-on experience with troubleshooting and resolving mechanical and electrical quality issues.
- * Strong process improvement mindset for agile environments with a passion for quality.
- * Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
- * Ability to work in highly ambiguous environments and make informed decisions in real-time.

Job Tags

Full time, Temporary work, Seasonal work, Worldwide,

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